At Skalp Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
* Personal Information: Name, email address, shipping address, phone number, and payment details.
* Non-Personal Information: Browser type,
* IP address, and usage data collected through cookies.
2. How We Use Your Information
* To process and ship your orders.
* To improve our website and services.
* To send promotional offers and updates (only with your consent).
3. Sharing Your Information
We may share your information with third-party service providers for payment processing and shipping purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is completely
secure.
5. Your Rights
* Access, update, or delete your personal information.
* Opt-out of marketing communications at any time by contacting us at skalpcare@gmail.com.
6. Cookies
We use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
7. Updates to the Privacy Policy
We may update this policy periodically.
Please review it regularly to stay informed.
Shipping Policy
Processing Time
Orders are processed within 2-4 business days. Processing times may vary during holidays or sales.
Shipping Options
* Standard Shipping: Delivery in 3-4 business days.
* Express Shipping: Delivery in 2-3 business days.
Shipping Costs
Shipping costs are calculated at checkout.
Free shipping may be available for orders over 13000ksh/ 100 usd.
International Shipping
Customs duties, taxes, and fees for international orders are the responsibility of the customer.
Order Tracking
You will receive a tracking number once your order is shipped.
Lost or Damaged Packages
Contact us at skalpcare@gmail.com if your package is lost or arrives damaged.
Contact Us
If you have questions, concerns, or feedback, feel free to reach out:
Skalp Care
Email: skalpcare@gmail.com